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Lost E-mails and Feedback

Posted by Neil Paine on May 6, 2010

One of the things we pride ourselves on at Sports-Reference is that we respond to every e-mail & comment that users send us, and Justin and I have done that for College Basketball Reference ever since it launched. Unfortunately, we just discovered that our technology has been letting us down for the past few months (the entire lifespan of this site). When investigating a separate feedback problem at Baseball-Reference, Sean discovered another 150 or so messages stuck in our spam filter, some of which were related to College Basketball Reference. Those were just from the past month, so it appears we’ve been losing a lot of legitimate messages to our spam filter for the entire time CBB has been live. We believe we have fixed the problem going forward, but if there is something you sent us that we did not respond to, please accept our apologies and resubmit it here:

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